Thanks for reading this far!
I'll keep things concise and straightforward. My greatest strength is my analytical skill, so I've broken down the value I bring to a team.
Professional
- My career began in the Office of Information Technology at North Carolina State University.
- The first large-scale project I created was a mass-scale storage array to manage machine images for IT Support, with a custom-built software stack.
- I was responsible for bootstrapping a new group in IT, dedicated to student-facing, hands on technical support.
- Starting with PHP, MySQL, HTML, JavaScript, and CSS, I developed custom line of business applications for IT processes.
- Moving into ServiceNow, I started consulting with other business units to analyze their processes and build services that were useful.
- I served as an Interim ITSM Architect.
- I am proficient in Jelly, the XML based language which drives the most advanced custom ServiceNow applications..
- I hold ServiceNow Certified System Administrator and Application Developer credentials, as well as ITIL Foundations V3 Certification.
- I excel at helping customers across the enterprise understand their needs and services, and how those fit into a ServiceNow-driven organization. Learn about my featured applications.
Personal
- Go Pack! — I'm a proud graduate of NC State University.
- I earned a BS in Meteorology, Summa cum Laude.
- I enjoy exploring the outdoors and hiking.
- My copy of The Joy of Cooking is perhaps my most well worn tome.
- I took the sample LSAT for fun.
- I enjoy watching Jeopardy! and The Office without end.
- Lately my favorite games have been Rocket League, Sim Airport, and Fortnite.
